Group performance as function of task difficulty and the group's awareness of member satisfaction

Abstract

Investigated the hypothesis that group effectiveness increases with increased member awareness of group satisfaction, and that this effect is greater for difficult than for easy tasks. 5-person groups attempted 3 tasks differing in difficulty, under 3 conditions of satisfaction feedback: no feedback, overt feedback, and covert feedback. In the overt condition, Ss publicly indicated their satisfaction with the problem-solving process, whereas in the covert condition their satisfaction was indicated anonymously. The results supported the hypothesis. It was suggested that valid communication of satisfaction leads to more complete use of members' contributions, and hence improves performance. (PsycInfo Database Record (c) 2025 APA, all rights reserved)