Relationships between the imporatnce and the satisfaction of various environmental factors

Abstract

The relationship between the importance of 73 environmental factors and the satisfaction or dissatisfaction which these elicit was investigated for 1935 government employees. Results indicate (a) a V shaped distribution between satisfaction-dissatisfaction and importance; (b) a positive correlation between satisfaction and importance, but a negative correlation between dissatisfaction and importance; and (c) factors of extreme satisfaction or dissatisfaction are more important than mild factors. Findings support a dual theory of self-actualizing and deficiency motivations. (PsycInfo Database Record (c) 2025 APA, all rights reserved)