Determinants of satisfaction in middle-management personnel

Abstract

RESPONSES TO A QUESTIONNAIRE WERE OBTAINED FROM 93 MIDDLE MANAGERS WHERE SS INDICATED THE EXTENT TO WHICH 13 JOB-CONTENT AND 13 JOB-CONTEXT FACTORS CONTRIBUTE TO THE FEELING OF SATISFACTION AND DISSATISFACTION IN THE PRESENT AND THE IMAGINARY JOB SITUATIONS. RESULTS INDICATE THAT, CONTRARY TO THE CONVENTIONAL ASSUMPTION OF BIPOLARITY, SATISFACTION AND DISSATISFACTION REPRESENT 2 DISTINCT AND SEPARATE FEELINGS, AND BOTH GROUPS OF FACTORS MAY ACT AS SATISFIERS AND AS DISSATISFIERS. THE PRESENT RESULTS ARE ALSO COMPARED WITH (1) THE RESULTS OBTAINED IN A STUDY OF SKILLED WORKERS, AND (2) THE AMERICAN STUDIES. THE FINDINGS CAST SERIOUS DOUBTS ON THE GENERALITY OF THE HERZBERG-MAUSNER-SNYDERMAN MOTIVATOR-HYGIENE THEORY. (26 REF.) (PsycInfo Database Record (c) 2025 APA, all rights reserved)