Effects of changes in job-satisfaction levels on employee turnover

Abstract

PRESENTS RESULTS OF A PROGRAM TO INCREASE JOB SATISFACTION AND DECREASE TURNOVER RATE AMONG A GROUP OF FEMALE CLERICAL WORKERS. RESULTS INDICATE THAT LEVELS OF SATISFACTION WERE INCREASED, WITH THE LARGEST INCREASES OCCURRING IN THE SATISFACTION VARIABLES STRESSED IN THE PROGRAM. A SIGNIFICANT DECREASE IN TURNOVER (FROM 30-12%) WAS OBSERVED. ALTERNATIVE EXPLANATIONS FOR THE RESULTS WERE CONSIDERED, DUE TO THE LACK OF AN ADEQUATE CONTROL GROUP. (PsycInfo Database Record (c) 2025 APA, all rights reserved)