Nedd gratification theory: A theoretical reformulation of job satisfaction/dissatisfaction and job motivation

Abstract

Proposes a theory of job motivation based on A. H. Maslow's hierarchy of needs which will account for all the discrepant research results concerning job satisfaction. The theory differentiates between job satisfaction/dissatisfaction as end states and job motivation as a force to achieve an end state. It is theorized that F. Herzberg's content and context elements are related to both satisfaction and dissatisfaction in terms of the level of gratification of the various needs within Maslow's hierarchy. It is further theorized that job motivation results from an individual's perception of the relationship between specific job-related behaviors and desired need-gratifying consequences. Context elements are interpreted as being unlikely to be perceived as leading to increased gratification of active needs through job-related behaviors, while content items are likely to be so perceived. (44 ref.) (PsycInfo Database Record (c) 2025 APA, all rights reserved)