Measurement and meaning of job satisfaction

Abstract

Reviews 9 operational definitions of job satisfaction. Data are reported for 208 employees of an eastern telephone company on the relationship between each of these definitions and observational and questionnaire measures of overall job satisfaction. Some operational definitions did not yield empirically comparable measures of satisfaction, although several correlated with an overall rating of job satisfaction and with absenteeism. Convergent and discriminant validity matrix analysis suggests that it is possible to validly measure people's satisfaction with different facets of their jobs. Implications for the development of a theory of job satisfaction are discussed. (39 ref.) (PsycInfo Database Record (c) 2025 APA, all rights reserved)