Individual differences in the decision process of employment interviewers

Abstract

4 female placement interviewers rated 243 secretarial job applicants on 5 information cues (typing, shorthand, experience, education, and social skills). Despite many factors which favored uniformity, wide individual differences in cue utilization led to substantial disagreement about how the applicants should be rated. In part these rating differences resulted from errors in cue utilization that caused serious discrepancies between an interviewer's intended cue weights and his actual cue weights. For 2 interviewers there was a small, but potentially important, amount of configural cue use. (PsycInfo Database Record (c) 2025 APA, all rights reserved)