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Effects of conflict management training on police performance

Zacker, Joseph, Bard, Morton

Journal of Applied Psychology · 1973 · Volume 58 · Issue 2

DOI: 10.1037/h0035659

Abstract

Compared the performance of 54 patrolmen in 3 matched public housing projects on a number of different criteria (e.g., total crime clearance rate, number of offense arrests, and danger-tension index). Ss in the 1st project received special affective-experiential training, Ss in the 2nd project special cognitive training, and in the 3rd project no special training. The general level of performance by affective-experientially trained officers was significantly superior to that of the officers who functioned in the other 2 projects. Implications of these findings for police training and for action research are discussed. (PsycInfo Database Record (c) 2025 APA, all rights reserved)

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