Sources of satisfaction and dissatisfaction among solid waste management employees

Abstract

Interviewed a national random sample of 911 employees in the solid waste management industry concerning their job attitudes. While white-collar employees were more satisfied with their jobs than were blue-collar employees, both the latter and the secretarial employees were more satisfied than were employees at the same job levels in other types of work. These differences are attributed to pay and work differences between solid waste management and other occupations. White-collar employees were more likely to derive satisfaction and dissatisfaction from intrinsic sources and less likely to derive them from extrinsic sources than were blue-collar workers. F. Herzberg's motivator-hygiene theory of attitudes was not supported by the data. (19 ref) (PsycInfo Database Record (c) 2025 APA, all rights reserved)