Expected locations of digits and letters on ten-button keysets

Abstract

In an attempt to find out where people expect to find letters and numbers on each of six configurations of ten keys, 300 Ss were asked to write on keyset diagrams either letters or numbers in arrangements they felt were most natural. Results showed that people expect (1) to find numbers arranged in left-to-right order in horizontal rows starting with the top, (2) to find letters, two or three on a key, in the same arrangement, and (3) to find letters arranged in horizontal rows when numbers already on the keyset are so arranged, but when the numbers are arranged otherwise (e.g., in vertical columns) the Ss divided about equally in arranging the numbers in horizontal rows and in vertical columns. (PsycInfo Database Record (c) 2025 APA, all rights reserved)