Studies in management training evaluation: I. Scaling responses to human relations training cases

Abstract

Dimensions of employee-orientation and sensitivity are used in this study of methodology in human relations training. "… is the purpose… to describe a scaling procedure by means of which open-end responses to stimulus films can be reliably scored." After showing 3 films "several groups of academic and industrial Ss" wrote responses to questions relevant to the 2 dimensions of supervisory behavior. 6 sets of responses were scaled by 16 judges, using a forced-distribution scheme. An abbreviated procedure was worked out and scale values obtained "indicate that the master scale method can be utilized with confidence." (PsycInfo Database Record (c) 2025 APA, all rights reserved)