Review of Communication in management

Abstract

Reviews the book "Communication in management" by Charles E. Redfield (see record 1954-06660-000 ). Redfield's book presents an excellent broad view of the problem of communication in industry as well as information on how to handle rather specific problems. The book is arranged in five parts. The first part provides a general introduction to the problem, and contains highly useful guiding principles for effective communication. It is necessarily general in scope, but it does seem to give too little attention to one aspect of communication, effectiveness as a function of the educational differences of "communicator" and "communicatee." Part II of the book takes up "communication downward and outward," the most important aspect of which is order-giving. In Part III, Redfield presents "communication upward and inward." Part IV of the book is an interesting presentation of "horizontal communication," or such cross-talk as clearance, review, and conferences. In the final section of the book (Part V), Redfield presents his views of the future of communication in management. All in all, the book is a valuable one, chiefly for its survey of the field and its complete list of references and selected readings. (PsycInfo Database Record (c) 2025 APA, all rights reserved)