Review of How to make a morale survey: A manual of procedures

Abstract

Reviews the book, How to make a morale survey: A manual of procedures by E. J. Benge (1941). The title of of this book implies that it is sufficiently detailed to enable the reader to make a morale study. This purpose is adequately fulfilled in only some respects. The discussion of the nature of morale is handled very satisfactorily in a non-technical manner. The author has a knack for drawing analogies which will appeal to executives in business and industry and which will convince such persons of the value of morale surveys. Many practical hints are given in sections on constructing morale questionnaires and conducting the survey. Various methods for determining morale are enumerated, but are given little or no discussion except for the multiple choice questionnaire method and the use of scaled statements. Some psychologists may have difficulty in justifying to executives their use of more rigorous techniques than those advocated here. The section on analyzing results is weak. The book was not intended for nor apt to be valuable to psychologists. (PsycInfo Database Record (c) 2025 APA, all rights reserved)