Studies in industrial empathy: III. A study of supervisory empathy in the textile industry

Abstract

How Supervise? was administered to 18 management, 54 supervisory, and 243 other employees of a textile plant; it was subsequently administered twice to the supervisors, once with instructions to answer as management would, and then as employees would. "It was found that the secondhands [supervisors] were not empathizing effectively with either labor or management. Instead, they were projecting… " The mean predicted score for management was lower than the actual management mean; the mean predicted for workers was higher than the actual. The supervisors' own scores correlated .61 and .44 with their predicted management and employee scores, respectively. (PsycInfo Database Record (c) 2025 APA, all rights reserved)