Predictable aspects of clerical work

Abstract

This article describes an attempt to determine several specific aspects of clerical work which are related to scores on various types of commonly used tests. These latter were concerned with learning ability and clerical aptitude. A clerical employees check list of 90 items was completed by supervisors, and analysis was undertaken to ascertain relationships between test scores at the time of employment and the answers to the items of the check list. Although several aspects of clerical work, such as speed, amount and understanding of the work, were found to be predictable on the basis of these tests, accuracy of performance and the socalled personality factors lay beyond their scope. (PsycInfo Database Record (c) 2025 APA, all rights reserved)