Prediction of turnover among clerical workers

Abstract

A battery comprising general ability and speed tests, an interest questionnaire, and biographical data, and a job preference blank, was validated against a turnover criterion for a sample of 358 clerical employees. The job preference scores were not used to calculate the multiple correlation. The multiple point-biserial correlation with a 3-months turnover criterion was .40; with the sample dichotomized at the point "left in 12 months or less" or "remained more than 12 months," the multiple point-biserial was .33. The best predictor was the biographical data. The second best predictor was the general ability test, which had a negative weight in both cases. (PsycInfo Database Record (c) 2025 APA, all rights reserved)