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Erratum: Employment Test Validation for Minority and Nonminority Telephone Operators

Gael, Sidney, Grant, Donald L., Ritchie, Richard J.

Journal of Applied Psychology · 1975 · Volume 60 · Issue 5

DOI: 10.1037/h0077976

Abstract

Reports an error in the original article by Gael et al (Journal of Applied Psychology. Vol 60(4) Aug 1975, 411-419). There is a typographical error in Table S on page 417. In the last column, the predicted criterion value for the white sample should be 339 rather than 399. (The following abstract of this article originally appeared in record 1975-28555-001 .) Validated 10 pencil-and-paper tests against telephone operator proficiency measured in specially developed job simulations. Job analysis information plus patterns of validity coefficients for a nationwide sample (N = 1,091) working in 3 different telephone operator jobs indicated that a number of behavioral dimensions were common to all 3 jobs. Data, therefore, were combined across jobs and analyzed separately for Black, Spanish-surnamed, and White operators. A composite of the 4 maximally predictive tests was significantly predictive of a composite criterion for all ethnic groups, but less so for the Spanish-surnamed. Ethnic regression-line slopes and intercepts differed significantly. The common regression equation generally did not underpredict minority operator proficiency, and a composite test cutoff considered fair for minority and nonminority applicants is recommended. (PsycInfo Database Record (c) 2025 APA, all rights reserved)

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