Client-perceived performance and value in professional B2B services: An international perspective
La, Vinh, Patterson, Paul, Styles, Chris
Journal of International Business Studies · 2009 · Volume 40 · Issue 2
DOI: 10.1057/palgrave.jibs.8400406
Abstract
Drawing from the resource-based view and a contingency approach, the authors develop and test a model of the antecedents of client-perceived value in the c
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