The Persuasive Effect of Source Credibility: Tests of Cognitive Response
Brian Sternthal, Ruby Dholakia, Clark Leavitt
Journal of Consumer Research · 1978 · Volume 4 · Issue 4
Abstract
Two experiments are reported identifying the circumstances in which high credibility either facilitates, inhibits, or has no effect on the communicator's persuasiveness in relation to a less credible source. These data provide support for the cognitive response view of information processing and suggest the importance of message recipient's initial opinion as a determinant of persuasion.
Enable JavaScript for citation tools and additional paper interactions.