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Feature Interactions in Consumer Judgments of Verbal Versus Pictorial Presentations

Morris B. Holbrook, William L. Moore

Journal of Consumer Research · 1981 · Volume 8 · Issue 1

DOI: 10.1086/208846

Abstract

In consumer judgments of product designs, the numbers of additive and configural feature effects are apt to differ between verbal and pictorial stimulus presentations. A study of judgmental responses to sweater designs suggests the significant occurrence of feature interactions, a tendency for pictorial (versus verbal) displays to evoke more main effects, and a tendency for pictorial displays to promote cue configurality when one controls for type of information-processing strategy.

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