Feature Interactions in Consumer Judgments of Verbal Versus Pictorial Presentations
Morris B. Holbrook, William L. Moore
Journal of Consumer Research · 1981 · Volume 8 · Issue 1
Abstract
In consumer judgments of product designs, the numbers of additive and configural feature effects are apt to differ between verbal and pictorial stimulus presentations. A study of judgmental responses to sweater designs suggests the significant occurrence of feature interactions, a tendency for pictorial (versus verbal) displays to evoke more main effects, and a tendency for pictorial displays to promote cue configurality when one controls for type of information-processing strategy.
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