Affective and Cognitive Factors in Preferences
Robert B. Zajonc, Hazel Markus
Journal of Consumer Research · 1982 · Volume 9 · Issue 2
Abstract
Affective factors play an important role in the development and maintenance of preferences. The representation of affect can take a variety of forms, including motor responses and somatic reactions. This explains why cognitive methods of preference change that are directed at only one form of representation have seldom been effective.
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