E-Business: A Review of Research Published inProduction and Operations Management(1992–2008)

Sushil Gupta, Christos Koulamas, George J. Kyparisis

Production and Operations Management · 2009 · Volume 18 · Issue 6

DOI: 10.1111/j.1937-5956.2009.01100.x

Abstract

We review, classify, consolidate, and synthesize the contributions to the expanding field of e-business that have been published inProduction and Operations Management. We classify e-business research in the following four categories: (1) e-auctions, (2) radio frequency identification, (3) e-business system design, and (4) competition, conflict, collaboration, and coordination (C4in e-business). We identify important research themes, research methodologies, and research techniques within each of these categories. We also provide directions for future research and discuss the managerial implications of the e-business research reported in our paper.

Keywords

e-business, e-auction, RFID, competition and conflict, collaboration and coordination, customer satisfaction, enablers and barriers

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