Foreword: Special Issue on Retail Operations
Production and Operations Management · 2013 · Volume 22 · Issue 4
Abstract
This article draws on my field research in the retailing industry to identify the operational challenges faced by retailers and the relevance of those challenges to senior retail managers and researchers in operations management. It summarizes areas of research in retail operations that have evolved recently and are likely to be important in the future.
Keywords
retail operations, inventory management, inventory data accuracy, online retailing, store execution
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