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Innovations in retail operations: Thirty years of lessons fromProduction and Operations Management

Marshall Fisher, Ananth Raman

Production and Operations Management · 2022 · Volume 31 · Issue 12

DOI: 10.1111/poms.13852

Abstract

We review papers published inPOMduring its thirty-year history that deal with retail operations issues with an empirical approach. The papers span a range of issues, from traditional ones like forecasting and inventory planning, to new technologies, like radio frequency identification (RFID) and e-commerce, and strategic, like links between retailing and stock market performance.

Keywords

e-commerce, inventory management, inventory record inaccuracy, pricing, radio frequency identification, retail operations

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