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Who Does the Work of Retailing?

Stanley C. Hollander

Journal of Marketing · 1964 · Volume 28 · Issue 3

DOI: 10.1177/002224296402800304

Abstract

Many activities of retailers can be divided among manufacturers, wholesalers, retailers, specialized functionaries, and consumers in many different ways. But which marketing tasks should retailers perform, share, shift, and contract out? Here are some thought-provoking answers by a specialist on retailing.

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