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Sample Composition Bias and Response Bias in a Mail Survey: A Comparison of Inducement Methods

Wesley H. Jones, James R. Lang

Journal of Marketing Research · 1980 · Volume 17 · Issue 1

DOI: 10.1177/002224378001700109

Abstract

Inducement techniques that increase mail questionnaire response rates do not necessarily improve the precision of survey results. An experimental investigation of sponsorship, cover letter message, notification method, and questionnaire format was performed. Treatment conditions that influenced response rate were found to cause two types of systematic bias that can reduce survey accuracy.

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