The Causal Relationship Between Trust And The Assessed Value Of Management By Objectives

Abstract

The causal direction between interpersonal trust and assessed value of an MBO program is investigated in a large mass-transit organization. Three measures of trust were (ollected that indicated the respondents' trust of their superiors, top management, and the MBO consultant. The results indicated that trust in superior and trust in top management aff et the assessed value otf MBO. The relationship between trust in the MBO consultant and the assessment value of MBO suggests that an interaction elt occurred.