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The Institutional Logic of Performance Appraisal

Barbara Townley

Organization Studies · 1997 · Volume 18 · Issue 2

DOI: 10.1177/017084069701800204

Abstract

The focus of this paper is to examine the responses to institutional isomorph ism in one area of the public sector — universities. As an example, one particu lar organizational practice is examined — performance appraisal — and its implications for one group of professionals — academics. In doing so, some of the sources of variation in responses to institutional pressures are illustrated and the strategies of resistance actors engage in to resist such pressures. It is suggested that the concept of institutional logic is an important element in influencing responses to isomorphism, providing a repertoire of beliefs with which to contest concepts of legitimacy.

Keywords

Descriptors: coercive isomorphism, performance appraisal, institutional logic, universities

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