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The [Pht/Pht/∞]K Queueing System: Part II—The Multiclass Network

Barry L. Nelson, Michael R. Taaffe

INFORMS Journal on Computing · 2004 · Volume 16 · Issue 3

DOI: 10.1287/ijoc.1040.0071

Abstract

We demonstrate a numerically exact method for evaluating the time-dependent mean, variance, and higher-order moments of the number of entities in the multiclass [ Ph t / Ph t /∞] K queueing network system, as well as at the individual network nodes. We allow for multiple, independent, time-dependent entity classes and develop time-dependent performance measures by entity class at the nodal and network levels. We also demonstrate a numerically exact method for evaluating the distribution function and moments of virtual sojourn time through the network for virtual entities, by entity class, arriving to the system at time t . We include an example using software that we have developed and have put in downloadable form in the Online Supplement to this paper on the journal's website.

Keywords

queues, algorithms, phase-type distribution, nonstationary processes, queueing networks, infinite server

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