Optimal Order of Servers for Tandem Queues in Light Traffic
Betsy S. Greenberg, Ronald W. Wolff
Management Science · 1988 · Volume 34 · Issue 4
Abstract
We study single-server stations in tandem, in which customers arrive according to a Poisson Process and are to be served at each of two servers. The order of the stations is assumed not to affect the quality of the service customers obtain. Using a light traffic approximation, we select (for various joint distributions of service time) the order of the stations that minimizes expected customer delay.
Keywords
series queues, approximations, queueing system design
Enable JavaScript for citation tools and additional paper interactions.