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Dynamic Lead-Time Quotation for an M/M/1 Base-Stock Inventory Queue

Seçil Savaşaneril, Paul M. Griffin, Pınar Keskinocak

Operations Research · 2010 · Volume 58 · Issue 2

DOI: 10.1287/opre.1090.0717

Abstract

We study a dynamic lead-time quotation problem in a base-stock inventory system characterized by lead-time sensitive Poisson demand and exponentially distributed service times. We show that the optimal profit is unimodal in the base-stock level. We compare the base-stock system with a make-to-order (MTO) system and show that the lead-time quotes are lower in an MTO system and that increasing the base-stock level does not necessarily decrease the expected number of customers waiting. Numerical results show that when customers are less sensitive to lead-time quotes, the benefit of quoting lead times with a higher precision is significant, whereas when customers are more sensitive to lead-time quotes, the benefit of holding inventory is significant.

Keywords

inventory/production policies, stochastic production systems, optimal control, order acceptance, due-date quotation, benefits of flexibility

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