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Optimal Control of anM/M/SQueueing System

Donald S. Szarkowicz, Thomas W. Knowles

Operations Research · 1985 · Volume 33 · Issue 3

DOI: 10.1287/opre.33.3.644

Abstract

We consider the problem of determining optimal operating policies for an M / M / S queueing system. The system state ( x 1 , x 2 ) is defined by x 1 the number of customers in the system, and x 2 the number of active service channels. The cost structure includes customer holding and service channel operating costs as well as a linear switching cost. We use a continuous-time Markov decision process formulation to obtain an optimal control policy of the control limit form, and present an algorithm for the finite state problem. Finite-transition and infinite-transition with discounting are considered.

Keywords

693 optimal control, 702 M/M/S queueing system

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