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OR/MS Support to Senior Managers in the Public Sector: Two Cases

Norman Waks

Operations Research · 1990 · Volume 38 · Issue 2

DOI: 10.1287/opre.38.2.189

Abstract

Through two case examples this paper illustrates that senior public managers at even the highest levels can be, and regularly are, helped by OR/MS people and/or their tools, approaches, and ways of thinking. Thus, it questions the continuing belief evidently held by some in the OR/MS community that it does not, or cannot, happen for a variety of reasons, which they then proceed to spell out.

Keywords

government: support to senior public managers, military: management of large programs, technology: decision making under uncertainty

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