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The Effectiveness of External Information Channels in Facilitating Innovation Within Software Development Groups

Zmud, Robert W.

Management Information Systems Quarterly · 1983 · Volume 7 · Issue 2

DOI: 10.2307/248912

Abstract

This study of forty-nine software development groups investigated the effectiveness of ten information channels, linking the software groups to potential information sources about new developments in software methodologies, as a means of facilitating software group innovativeness. While the findings suggest that software group innovativeness can be improved by providing appropriate external information channels, this relationship is contingent on a software group’s internal environment. The channels most commonly provided by those organizations participating in the study tended to be those least effective in promoting innovation.

Keywords

Software development, software management, information channels, innovation, K.6.1, K.6.3

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