The Implementation Process: A Change Approach
Zmud, Robert W., Cox, James F.
Management Information Systems Quarterly · 1979 · Volume 3 · Issue 2
Abstract
This article develops an approach to MIS Implementation deemed necessary when a substantial amount of organizational change is Intended or expected once a proposed MIS becomes operational. The approach focuses upon the roles adopted by and the Interrelations among implementation participants, and the role of education In Implementation.
Keywords
Implementation, system development, system life cycle, project management, personnel Involvement, personnel training, 2.40, 2.41, 2.42
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