Toward Intelligent Decision Support Systems: An Artificially Intelligent Statistician
Remus, William E., Kottemann, Jeffrey E.
Management Information Systems Quarterly · 1986 · Volume 10 · Issue 4
Abstract
There are three important considerations in DSS development. (1) Decision making involves both primary and secondary processes, where secondary processes concern selecting appropriate decision making tools, approaches, and information. (2) In making decisions, humans are subject to numerous cognitive limitations. (3) In order for end users to develop DSSs, sophisticated, problem-oriented DSS generators must replace technically demanding DSS tools. These three considerations can be effectively addressed by including expert system components in DSSs. An expert DSS for statistical analysis is proposed and used as an illustration. Decision making scenarios are used to indicate the potential of such a system. In particular, it appears that an expert DSS can provide support for both primary and secondary decision making and help ameliorate human cognitive limitations.
Keywords
Expert systems, artificial intelligence, decision support systems, cognitive biases, H.4.2, I.2.1
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