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A Contingency Model For User Involvement In DSS Development

Mann, Robert I., Watson, Hugh J.

Management Information Systems Quarterly · 1984 · Volume 8 · Issue 1

DOI: 10.2307/249242

Abstract

Many authors have stressed that DSS development requires a high level of user involvement. Three DSS case studies are presented which illustrate that the level of user involvement can vary considerably. Based upon the existing literature, a tentative model of the dimensions affecting user involvement in the creation of a DSS is hypothesized. This model is then refined in light of the three case studies presented.

Keywords

Decision support systems (DSS), systems development, H.4.2, K.6.1

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