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Tie and Network Correlates of Individual Performance in Knowledge-Intensive Work

Rob Cross, Jonathon N. Cummings

Academy of Management Journal · 2004 · Volume 47 · Issue 6

DOI: 10.5465/20159632

Abstract

We argue that individual performance in knowledge-intensive work is associated with properties of both networks and ties. Relationships crossing organizational boundaries, physical barriers, or hierarchical levels can, like networks, provide unique information and diverse perspectives to individuals completing tasks at work. Egocentric and bounded network data from 101 engineers in a petrochemical company and 125 consultants in a strategy-consulting firm support our contention that both networks and ties are related to individual performance in knowledge-intensive work.

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