Discussion: Queuing Theory Re-visited

Abstract

The article discusses the queuing theory in management. The author explains the importance of understanding the limitations of queuing analysis and its effects on the management of an organization. Details related to the complexity of the solution of queuing problems are presented. The author presents an analysis of the development of general-purpose queuing simulators and their use in maximizing the efficiency of industrial operations. The author also mentions the importance of the relationship between supervisors and their employees for organizational effectiveness.