Organizational Climate and the Effectiveness of a Human Relations Training Program
Herbert H. Hand, Max D. Richards, John W. Slocum, Jr.
Academy of Management Journal · 1973 · Volume 16 · Issue 2
Abstract
Ninety days after a human relations training program, little change in attitudes and behavior of managers was observed. Eighteen months later, significant positive changes in attitudes existed in the experimental group; negative changes were observed in the control group. The manager’s perception of the organization’s climate moderated these findings.
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