Job Satisfaction and the Good Soldier: The Relationship Between Affect and Employee “Citizenship”
Thomas S. Bateman, Dennis W. Organ
Academy of Management Journal · 1983 · Volume 26 · Issue 4
Abstract
A measure of a wide array of employee activities on the job was completed by employees' supervisors at two points in time; employees reported their own job satisfaction via the Job Descriptive Index. Implications of relationships much higher than typically found in the job satisfaction–performance literature are discussed.
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