Intercultural Training for Managers: A Comparison of Documentary and Interpersonal Methods

Abstract

Although much attention has been devoted to the issue of managerial training and development, little research has specifically focused on preparing managers for intercultural work. The present study examined documentary and interpersonal training methods of preparing managers to go overseas for their company. The effects of the two training techniques on managerial performance, perceived intensity of adjustment to a new culture, and international perspective were compared in an experiment with a two-factor, crossed-factorial design. The results demonstrate that documentary and interpersonal training methods have additive benefits in preparing managers for intercultural work assignments.