Organizational Citizenship Behavior: Construct Redefinition, Measurement, and Validation

Abstract

Organizational citizenship behavior (OCB) is reconceptualized in terms of civic citizenship as described in political philosophy. We used this theoretical foundation to derive substantive categories of OCB and to propose a nomological network of its potential antecedents. We also propose a new measurement of organizational citizenship behavior based on these substantive categories. Finally, data from 950 employees in diverse organizational and occupational contexts support the construct validity of the measurement of OCB proposed here.