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The Deming Theory of Management

William B. Gartner, M. James Naughton

Academy of Management Review · 1988 · Volume 13 · Issue 1

DOI: 10.5465/amr.1988.4306817

Abstract

The article reviews several books on management including “Out of Crisis,”; by W. Edwards Deming, “Deming Guide to Achieving Quality and Competitive Position,” by Howard W. Gitlow and Shelly J. Gitlow, and “The Keys to Excellence: The Story of the Deming Philosophy,” by Nancy Mann.

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