Finding Value in Diversity: Verification of Personal and Social Self-Views in Diverse Groups
William B. Swann, Jr., Jeffrey T. Polzer, Daniel Conor Seyle, Sei Jin Ko
Academy of Management Review · 2004 · Volume 29 · Issue 1
DOI: 10.5465/amr.2004.11851702
Abstract
We propose a model of group processes that accords a key role to the verification of people's self-views (thoughts and feelings about the self). This approach partially incorporates past work on self-categorization (under the rubric of verification of social self-views) and introduces a new set of processes (the verification of personal self-views) to the groups literature. Conceptual analysis and recent empirical evidence suggest the self-verification framework offers a novel perspective on finding value in diversity.
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