Jiajun Wu

2 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0002-1864-9970

Sanming University

Publications

• Correction: Soothing the unsatisfied or pleasing the satisfied? The effects of managerial responses to positive versus negative reviews on customer ratings and financial performance — Journal of the Academy of Marketing Science
• Soothing the unsatisfied or pleasing the satisfied? The effects of managerial responses to positive versus negative reviews on customer ratings and financial performance — Journal of the Academy of Marketing Science