Rachel R. Chen

13 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0002-3550-2962

Graduate School of Management, University of California, Davis, California 95616

Publications

• Vertical Competition on a Common Platform — Marketing Science 2026
• Note: The Value and Cost of the Customer’s Waiting Time — Manufacturing & Service Operations Management 2021
• Reward-Based Crowdfunding Campaigns: Informational Value and Access to Venture Capital — Information Systems Research 2018
• Quality Provision with Heterogeneous Consumer Reservation Utilities — Production and Operations Management 2016
• Sequencing and Scheduling Appointments with Potential Call-In Patients — Production and Operations Management 2014
• Opaque Distribution Channels for Competing Service Providers: Posted Price vs. Name-Your-Own-Price Mechanisms — Operations Research 2014
• Customer Bill of Rights Under No-Fault Service Failure: Confinement and Compensation — Marketing Science 2012
• Estimating the Implied Value of the Customer's Waiting Time — Manufacturing & Service Operations Management 2011
• Group Buying of Competing Retailers — Production and Operations Management 2011
• A Comparison of Traditional and Open-Access Policies for Appointment Scheduling — Manufacturing & Service Operations Management 2010
• Research Note—Should Captive Sardines Be Compensated? Serving Customers in a Confined Zone — Marketing Science 2009
• Efficient Auction Mechanisms for Supply Chain Procurement — Management Science 2005
• Selling Professional Products with Consumer Uncertainty in Expertise Advancement — Manufacturing & Service Operations Management