A Framework For Work-Life Instruments: A Cross-National Review
E. Anne Bardoel, Helen De Cieri
Human Resource Management · 2014 · Volume 53 · Issue 5
Abstract
Recently there has been growing attention paid by practitioners to the need for effective measurement of the contribution of work-life management initiatives to both financial and nonfinancial performance objectives and to organizational effectiveness overall. We review a range of performance indicators, criteria, and indices that are used in a variety of countries to measure the performance of work-life initiatives. Using insights from research as a theoretical foundation, we present a framework for organizations to use when developing metrics for work-life measurement that comprise the four dimensions of planning and alignment, customization, supportive culture, and demonstrated value. Finally, we offer recommendations for research and practice related to measurement of work-life initiatives to assist scholars, managers, employees, and communities. © 2014 Wiley Periodicals, Inc.
Keywords
quality of work life, work-family conflict, strategic HR, HR measurement issues
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