Esteem maintenance among groups: Laboratory and field studies of group performance cognitions

Abstract

Across 48 experimental groups, those that scored higher on group self-esteem attributed perceived positive outcomes to internal factors and negative outcomes to external factors. Groups provided more elaborate rationalizations about perceived negative outcomes and less elaborate rationalizations about perceived positive outcomes. They also espoused greater confidence in improved performance after negative outcomes and less confidence following positive outcomes. Similar findings were observed among 252 intact work groups in an employment setting. We discuss the implications of these findings for understanding how group self-esteem influences how groups evaluate and respond to performance feedback.