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Identifying Misleading Advertising

J. Edward Russo, Barbara L. Metcalf, Debra Stephens

Journal of Consumer Research · 1981 · Volume 8 · Issue 2

DOI: 10.1086/208848

Abstract

A procedure for identifying misleading advertising is presented, based solely on measured consumer beliefs. An advertisement is misleading if an exposed group holds more false beliefs than a comparison group. When ten allegedly misleading advertisements were tested, two were identified as incrementally misleading, and four others were shown to be exploitively misleading.

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